BITMO Board Member Paul Truswell “council housing is in my DNA”

17 July 2024

 Paul Truswell has been a member of the BITMO Board since 2014.  He came to Leeds almost exactly 50 years ago. During that time, he served as a Councillor for 26 years, a Member of Parliament for 13 years and worked as a journalist and social services manager.

Tell us about your background.

You could say that council housing is in my DNA.  I was brought up on a very large Sheffield council estate by low paid parents.  My mum was a laundrette attendant (think of a Yorkshire version of Eastenders’ Dot Cotton).  My dad was a steel foundryman.  They and my brother moved into that newly built council house in 1949 and a Truswell remained a tenant for the next 72 years. 

I cannot imagine what life would have been like for our family without the security of having a decent and affordable roof over our heads. That background has made supporting council housing and tenants one of my greatest political passions.

What are the challenges facing people in this area?

We know people in Belle Isle face huge inequalities in terms of factors like health, housing, income, illness, disability, and education. 

The recent talk about a cost of living crisis ignores the fact that many local people have had to contend with those pressures for years. These have obviously grown much worse in recent times, partly as a result of higher bills for things like fuel and food, but also cuts in Council, police and NHS services.  In partnership with other services BITMO is playing a key role in supporting residents.

How did you get involved with BITMO?

I became a Councillor for Middleton Park Ward in 2012 and a Council nominee to the BITMO Board in 2014.  When I stood down as a Councillor last year I was asked if I would consider being co-opted onto the BITMO Board.  Given my passion for promoting council housing and supporting tenants, I agreed.

What are the benefits of tenant management?

When the Council carries out its tenant satisfaction surveys, BITMO generally comes in the top two or three housing management areas.  That can’t be a coincidence.  Having a team of officers overseen by a Board largely comprised of tenants brings a dimension to managing the estate that doesn’t exist elsewhere.  The highly valued caretaker service is a prime example of how the Board reflects tenants’ priorities.

Board members have a huge responsibility.  Tenant management can only work effectively if there are committed people who are prepared to volunteer, to get to grips with the detail and the issues facing BITMO and its tenants, and to challenge its paid officers constructively where necessary.  In my 10 years on the Board there have been some real stalwarts who have been very effective at doing that. 

What would you say are BITMO’s achievements?

Managing, repairing and improving properties is obviously BITMO’s prime purpose. This includes setting and monitoring budgets, coping with increasing funding pressures, holding contractors to account and dealing with complaints.

But the BITMO Board strives to go well beyond a basic tenant/landlord relationship.  It provides a very wide range of services and activities at the GATE and in the community that support the needs and wellbeing of residents – often in partnership with other public services and third sector organisations.  That includes providing support like affordable meals, training, benefits advice, activities and tutoring for young people, access to computers and digital skills, local environmental and social projects, and enhancing green spaces like the Circus… to list just a few of BITMO’s many tenant-centred initiatives.

What do you see as BITMO’s future if tenants vote to continue with a TMO?

There’s no rocket science involved.  To maintain the trust of tenants BITMO needs to build on its strengths, such as the sort of initiatives listed above.  It equally has to recognise those aspects of its activities that need improving through listening closely to tenants and responding to their needs. As an organisation led by tenants it is well placed to respond to those challenges.


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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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