Lettings and Tenancy Support Officer

Belle Isle Tenant Management Organisation has landlord management responsibility for approximately nineteen hundred council properties in the Belle Isle area of Leeds. We are looking for a Lettings and Tenancy Support Officer to join our small but dedicated Tenancy Support Team.

You will be responsible for the successful creation and management of tenancies within Belle Isle, using the choice-based lettings policy and IT system to allocate and let properties. Work closely with the repairs team negotiating, as required, the timely return of void properties to the appropriate lettable standard. Deal with a tenancy management caseload covering support and enforcement, including anti-social behaviour, across a mixed portfolio of property and households.

Please see the JD for specific duties and more information about the role.

We offer:

  • Contributory Pension scheme.
  • Annual salary increments through the salary scale
  • Employee Assistance Programme & opt in cashback health plan.
  • Annual holiday of 26 days + bank holidays, increasing by 1 day per year of completed service up to a maximum of 5 additional days
  • Continuous service when transferring to or from other Local Authorities.
  • Office location in South Leeds easily accessible by major transport routes & free onsite parking.

Please note this vacancy is open to internal applicants only from Belle Isle Tenant Management Organisation and Leeds City Council.

Applications must be made by submitting the online application form below and received by 12 noon on Friday 2nd June 2023.

Any questions about the role or the recruitment process, please contact Lindsay Woolsey, HR Manager at lindsay.woolsey@belleisletmo.co.uk

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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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