Head of Repairs, Maintenance & Investment

Belle Isle Tenant Management Organisation

Full Time – 37 hours per week

DIR 45% £58,605 – £64,262pa

Belle Isle Tenant Management Organisation has responsibility for repairs and capital investment to maintain approximately nineteen hundred properties in the Belle Isle area of Leeds. We’ve got a strong track record of success, and we are looking for the right person to build on our strengths, leading the team to provide outstanding services.

The post holder will support the organisation to deliver programmes of strategic significance in line with its objectives. They will lead compliance, investment, and customer and estate services to ensure strategic priorities are delivered. They will take the lead and be responsible for creating and implementing the investment plans, financial controls, risk and audit arrangements for the capital and revenue programmes. The postholder will drive excellence and continuous improvement of the organisation, leading customer service and contributing to cross organisational projects, collaborative working with partners and supporting the Board. The postholder will lead compliance and adherence to the regulatory frameworks determined by the Regulator of Social Housing and the Housing Ombudsman.

They will work with the Housing Communities and Environment Directorate and other Directorates and partners across the commercial, and third sectors to assure the sustainability, viability and high performance of the organisation. They will identify opportunities to strengthen the organisation, creating innovative services that add value. The role will be performed through a range of approaches that support service improvement, co-creation and service design that enables the organisation to further build on its strengths-based approach.

In addition to the leadership of Investment Planning, Responsive Repairs, Contract Management, Procurement, Customer service, and Estate services, the post holder will also be responsible for driving innovation specifically in relation to our green agenda, and horizon scanning to develop new and innovative ways to enhance the delivery of BITMO’s and wider strategic partner objectives.

For further information and requirements for the post, please see the Job Description.

We offer:

  • Annual salary increments through the scale.
  • Contributory Pension scheme.
  • Flexible Working.
  • Employee Assistance Programme & opt in cashback health plan.
  • Annual holiday of 31 days + bank holidays, increasing by 1 day per year of service up to a maximum of 5 additional days.
  • Continuous service when transferring to or from other Local Authorities.
  • Office location in South Leeds easily accessible by major transport routes & free onsite parking.

For any enquiries up to the 18th September please contact lindsay.metcalfe@belleisletmo.co.uk, for enquiries on or after 19th September then please contact karen.hoole@belleisletmo.co.uk.

No CV’s will be accepted, applications must be made by completing the application below and received by 12 noon on 10th October 2024.

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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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