Help getting online

17 July 2023

We know you are already online if you are reading this, but if you or any other BITMO tenant needs help with online services – like getting a bus pass, bidding for a new home, applying for a job or accessing your bank or Universal Credit account – we can help. We offer help to individuals every Tuesday and Thursday 1-7pm. You can either walk in or email in advance to book an appointment using the form below.

If you would like help improving your digital and online skills, please call Tracey at BITMO on 07891 270094.

For example bidding for a new home, council tax or Universal Credit
Please click to choose an option

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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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