Due to the extreme weather conditions we have seen over the last two weeks we have seen a significant increase in the number of repairs raised relating to works associated with the wind and rain we have experienced, such as roofing repairs, broken fences and external brickwork. While all emergency elements are being dealt with within normal timescales, some items of follow on works are likely to take longer than normal to complete. We are working with our service delivery partners to ensure this impact is worked though as efficiently as possible and thank you for your patience and understanding.
BITMO hours over the holidays
BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.
Tuesday 24 December – 9am-1pm
Wednesday 25 December – CLOSED
Thursday 26 December – CLOSED
Friday 27 December – 10am-4pm
Monday 30 December -10am-4pm
Tuesday 31 December – 10am-1pm
Wednesday 1 January – CLOSED
If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.
Normal service from Thursday 2 January.
Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.
BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.
BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.
You can find out more and apply for a Winter Warmth Pack here.