Rent Account Officer

Fixed Term Contract/secondment 12 months – maternity cover

Belle Isle Tenant Management Organisation has responsibility for repairs and capital investment to maintain approximately nineteen hundred properties in the Belle Isle area of Leeds. We have a strong track record of success, and we are looking for the right person to join our team for 12 months to help us continue to provide outstanding customer service.

Working within a small team of Rent Account Officers, you will support the Income & Tenancy Manager in undertaking an efficient arrears recovery role, negotiating payment terms with debtors and their representatives, undertaking tenancy visits, advising tenants on the options available for the payment of rent including applications for housing benefit, maximising income through various debt recovery processes, liaising with legal services and outside agencies in the recovery of debt.

Working days would be Monday, Wednesday, and Thursday.

Please see the JD for specific duties and more information about the role.

We offer:

  • Contributory Pension scheme.
  • Employee Assistance Programme & opt in cashback health plan.
  • Annual holiday entitlement of 25 days + bank holidays (pro-rata for part time contracts)
  • Continuous service when transferring to or from other Local Authorities.
  • Office location in South Leeds easily accessible by major transport routes & free onsite parking.

This vacancy is open to internal applicants on a 12 month secondment basis from within Belle Isle Tenant Management Organisation/Leeds City Council and external applicants on a 12 month Fixed Term Contract.

No CV’s will be accepted. Applications must be made by completing the Application Form

and received by 12 noon on Monday 21st February 2022

Email to: lindsay.woolsey@belleisletmo.co.uk

Post to: Lindsay Woolsey, HR Manager, Belle Isle Tenant Management Organisation Ltd, Aberfield Gate, Belle Isle, Leeds, LS10 3QH


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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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