Emergency repairs over the holidays

21 December 2021

Belle Isle TMO’s telephone service on 0113 378 2188 will be closed from 1pm on 24th December until 10am Wednesday 29th December and from 1pm on Friday 31 December until 8.45am on Tuesday 4 January. On Friday 24th and Friday 31 December from 1pm – 5pm for emergency only call 07312 259474.

If you have an emergency repair from 5pm on 24 December until 29 December or from 5pm on 31 December to 3 January, please call 0113 376 0499. An emergency is something that needs fixing quickly because it is a danger to health and safety. Examples are:
• A damaged door or ground floor window which leaves your property insecure
• A severe leak or burst
• A leak affecting electrics
• An unsafe electric fitting that is sparking or smoking or has bare wires showing
• No heating
If you have a leak, please turn your water supply off at the stop tap until help arrives.

If you have a problem with your power supply check your fuse box and if you have access to the internet check the Northern Power Grid website for power cuts in the area before calling through a repair
If you smell gas please call 0800 111 999. Turn off all appliances. Do not turn switches or sockets on. Open all windows and DO NOT SMOKE.
Lastly may we take this opportunity to wish you all a Merry Christmas and a Happy New Year!


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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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