Your Community

At BITMO we understand how important having a sense of community is; that you feel connected to your neighbourhood; that you feel safe in your home; and that you’re happy where you live.

As a Tenant Management Organisation, community is really important to us too. By clicking the links in this section of the website you can find out more about what’s happening locally, what BITMOs GATE offers, and ways that you can become involved with BITMO so that we can work together to improve Belle Isle.

As part of our commitment to the community, we are:

  • Carrying out a programme of service reviews so that we can assess whether our services are meeting your needs
  • Encouraging our tenants, especially those from groups who are currently underrepresented, to become more involved with us
  • Working with local partners in Belle Isle such as schools, charities and support agencies, to ensure we’re able to help you to get the services and support you need
  • Offering a free range of sessions, courses and activities from the GATE that aim to support and help you manage your home, employment, health and money

We’re here to listen to what you have to say, and listening to you helps us to change and improve our services, so if we could do something differently, or if we’ve done something really well, please let us know.

Our Community and Tenant Support Team is made up of dedicated staff who can support you with matters relating to employment, money and wellbeing. Contact them on 0113 378 2190 or email gate@belleisletmo.co.uk.

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BITMO hours over the holidays

BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 5pm on Monday 23 December.

Tuesday 24 December – 9am-1pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 10am-4pm

Monday 30 December -10am-4pm

Tuesday 31 December – 10am-1pm

Wednesday 1 January – CLOSED

If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499.

Normal service from Thursday 2 January.

Please click here to see the timetable at BITMO’s GATE, including free food for everyone and activities for families.

 

BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

You can find out more and apply for a Winter Warmth Pack here.

 

 

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